Sons101 Privacy Policy — How we use your information

Sons101 ("we", "us") sets out in this Privacy Policy how we collect, use, and protect the information of users ("user", "member") when they access the sons101.best website or mobile app. By creating an account or continuing to use Sons101, you agree to the terms of this policy.

Sons101 collects information from a variety of sources. Some is provided directly by you, some is collected automatically, and some comes from third parties such as payment providers.

Information You Provide Directly:

Automatically Collected Information:

• IP address and device type (Android/iOS/Browser)
• Login time and location (at city/country level)
• Pages you visited on the platform and time spent on each
• Betting & Gaming History
• Cookies & Session Data

This automatically collected data is primarily used for fraud prevention, improving site performance, and personalizing the user experience. Sons101 never tracks your precise location (GPS).

Sons101 uses your information only for the purposes listed below — it is never used for anything beyond that:

• Account management: Login, password reset, settings changes, and security verification.
• Payment processing: To process deposits and withdrawals securely.
• Identity verification: To verify age and prevent multiple accounts.
• Customer Support: To respond to your complaints or questions and resolve any issues.
• Fraud Prevention: To detect suspicious activity and protect the integrity of the platform.
• Personalized Experience: To suggest games and offers tailored to your preferences (you can turn this off at any time).
• Promotional Communications: To keep you informed about new offers and updates (with the option to opt out).
• Legal obligations: Providing information as required by relevant regulatory authorities.

Sons101 stores member data on secure servers that undergo regular security audits and are protected against unauthorized access.

Data retention periods are as follows:

Once the retention period expires, sons101 will delete your data automatically or upon member request. However, if a legal dispute or investigation is ongoing, the relevant data may be retained until the matter is resolved.

Sons101 never sells your data commercially. However, in certain specific situations, limited information may be shared with trusted third parties — always under strict confidentiality agreements.

• Payment Providers: Limited data is shared to verify bKash, Nagad, and Rocket transactions. These providers are governed by their own privacy policies.
• Game Providers: Running games from providers such as Pragmatic Play and Evolution Gaming requires limited session data.
• Identity Verification Services: Documents may be shared with accredited verification providers as part of the KYC process.
• Legal Authorities: We may be required to disclose information in compliance with a lawful order from a court or regulatory authority.
• Anti-Fraud Network: Industry-standard data sharing may occur to prevent match-fixing or money laundering.

Sons101 uses cookies. Cookies are small text files stored in your browser that help improve your experience on the site. Sons101 uses the following types of cookies:

• Essential Cookies: Keeps your login session active and remembers your bet slip or cart. Disabling these cookies will cause the site to malfunction.
• Functional Cookies: Remembers your language preference, theme, and other settings.
• Analytics Cookies: We collect analytics on site traffic and page views to help us understand usage patterns and improve the site.
• Marketing Cookies: Used to show relevant offers based on your preferences.

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may prevent you from logging in or using your sons101 account properly.

Sons101 believes every member should have control over their own information. Your rights are detailed below:

• Right to Access Your Data

  You can request a copy of the data Sons101 holds about you. It will be provided within 30 days of your request.
• Right to Correct Your Information

  If any of your stored information is incorrect, you may request a correction. Once your identity is verified, the update will be made within 7 business days.
• Right to Erasure

  After closing your account, and where no legal obligation applies, you may request that your data be deleted.
• Right to Restrict Processing

  If you do not want your data used for specific purposes (such as marketing), you may submit a request to opt out.
• Right to Data Portability

  You can request an export of your data in a standard format (CSV/JSON).
• Opt Out of Marketing

  To stop receiving promotional SMS or emails, opt out through Account Settings or contact our support team.

To exercise any of your rights, email us at support@sons101.best or reach out via live chat. Requests will be processed once your identity has been verified.

Sons101 applies industry-standard security measures to protect your data, covering both technical and administrative layers.

• 256-bit SSL/TLS Encryption: All data transfers occur over encrypted channels. A green padlock icon in your browser confirms the connection is secure.
• Firewall & Intrusion Detection: Multi-layered firewalls and real-time threat detection systems are active on our servers.
• Two-Factor Authentication (2FA): Enabling 2FA from Account Settings will require an additional OTP verification at every login.
• Regular Security Audits: Regular penetration testing and vulnerability scans are conducted by independent third parties.
• Encrypted Password Storage: sons101 cannot view your password directly — only an encrypted hash is stored.
• Restricted staff access: Only authorized personnel can access specific data, and every access is logged.

Sons101 strictly prohibits account registration by anyone under 18. Date of birth is verified at registration, and KYC documents may be requested if there is any doubt.

If we become aware that data has been collected from a minor, the account will be closed immediately, all associated data will be deleted, and any remaining balance will be forfeited.

If a parent or guardian suspects their child is using sons101, please contact support@sons101.best. sons101 will take prompt action.

Sons101 may update this Privacy Policy from time to time — for example, due to new legal requirements, changes in technology, or business needs. For significant changes:

• The "Last Updated" date at the top of the page will be revised accordingly.
• Registered members will be notified by SMS or email.
• We will endeavour to provide at least 7 days' notice before any changes take effect.
• Continued use of the site after any updates will be considered acceptance of the revised policy.

To view previous versions, please contact Support.

If you have any questions about this Privacy Policy or wish to exercise your rights, please reach out through the following:

• Email: support@sons101.best — for privacy-related emails, please use "Privacy Request" as the subject line.
• Live Chat: Chat with us in Bangla directly on the site — active 24/7.
• Response Time: Privacy-related requests typically receive an initial response within 3 to 5 business days.

We always want you to feel safe and comfortable using sons101. Protecting your privacy isn't just a policy for us — it's a core part of our commitment to you.